Privacy Policy

Direct 2 U Insurance Services respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or insurance services.

1. Information We Collect

We may collect the following personal information when you request a quote, apply for insurance, or contact us:

• Name, address, phone number, and email

• Driver’s license number and driving history

• Vehicle information

• Insurance history and claims information

• Payment information (when required for policy purchase)

2. How We Use Your Information

We use your information only for purposes related to providing insurance services, including:

• Providing quotes from insurance carriers

• Submitting applications to insurance carriers on your behalf

• Servicing your policy (billing, renewals, endorsements, claims support)

• Communicating with you about products, services, and updates

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

• Licensed insurance carriers and underwriters for quoting and policy issuance

• Third-party service providers (such as payment processors or IT support)

• State regulators as required by California law

We do not share your information for marketing purposes outside of providing insurance services.

4. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect and how it is used

• Request a copy of your personal information we maintain

• Request deletion of your personal information (subject to legal/contractual requirements)

• Opt out of the sale of personal information (we do not sell your data)

To exercise these rights, contact us at:
📧 [email protected] | ☎️ 909-974-0011

We will verify your identity before fulfilling requests.

5. TCPA Compliance (Calls & Text Messages)

By providing your phone number, you consent and agree to receive calls and/or text messages from Direct 2 U Insurance Services, including for marketing, quoting, servicing, and policy updates.

• Standard messaging and data rates may apply.

• Consent is not required to obtain a quote or purchase insurance.

• You may opt out at any time by replying “STOP” to a text message or contacting us directly.

• We will honor all opt-out requests promptly as required under the Telephone Consumer Protection Act (TCPA).

6. Data Security

Direct 2 U Insurance Services takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is 100% secure.

7. Cookies & Website Tracking

Our website may use cookies to improve your experience and analyze website traffic. You can control cookie settings in your browser.

8. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from minors.

9. Changes to This Policy

Direct 2 U Insurance Services may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:
📧 [email protected]
🏢 Direct 2 U Insurance Services
3401 N Centre Lake Dr, Suite 520
Ontario, CA 91761
CA License # 0M59846